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Refund & Cancellation Policy

Home Refund & Cancellation Policy

Refund & Cancellation Policy

Last updated: 30 October 2026

Please read this policy carefully before buying a course from Enjoy Creator Academy. By completing a purchase, you agree to it.

No refunds

Our courses are digital products, and you get full access immediately after payment. For this reason, all purchases are final and non-refundable. We do not offer refunds for change of mind, not having time to complete the course, or not using the course after purchase.

We encourage you to read the course details, curriculum and preview video on the course page, and to contact us with any questions before you buy.

When we do refund

You will get a full refund of the amount concerned in these cases:

  • Payment taken but no access: money was debited, but the order failed and we cannot give you course access within 3 working days of you contacting us.
  • Duplicate payment: you were charged more than once for the same course.
  • Course cancelled by us: we cancel or withdraw a course before you are given access to it.

How to request a refund

Contact us within 7 days of the payment with:

  • your name and registered email address;
  • the order number or Razorpay payment ID (shown in your payment confirmation);
  • a short description of the problem, with a screenshot if possible.

We will check your request and reply within 3 working days.

Refund processing

Approved refunds are processed through Razorpay to the original payment method (card, UPI, bank account or wallet) within 5–7 working days of approval. The time for the money to reach your account depends on your bank or payment provider.

Cancellation

You can cancel an order any time before completing payment. Once payment is successful and access is given, the purchase cannot be cancelled. If a payment fails or is left pending, no order is created, and any amount debited is normally returned automatically by your bank within 5–7 working days.

Account suspension

If your account is suspended for breaking our Terms & Conditions, for example by sharing your login or course content, no refund is given.

Contact us

For any questions about this policy, contact us: